Global IT Outages

Due to global IT outages we are unable to access any medical records. Therefore, we are only able to provide immediate and necessary treatment until the issues are resolved. North East London ICB is working to find a resolution as soon as possible and we will keep this site updated. Thank you for your patience and understanding

Hornchurch Healthcare

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Freedom of Information

Anyone has a right to request information from a public authority. We have two separate duties when responding to these requests:

  • to tell the applicant (you or your representative) whether we hold any information falling within the scope of their request; and
  • to provide that information

We normally have 20 working days to respond to a request.

For a request to be valid under the Freedom of Information Act it must be made in writing and should be submitted to the Practice Manager and must include the name and address of the applicant, for the reply; the applicant does not need to say why they want the information. Any letter or email to a public authority asking for information is a request for recorded information under the Act.