Welcome to Hornchurch Healthcare

We are a progressive doctor’s surgery based in Hornchurch, Essex. We offer a traditional general practice with an emphasis on health promotion and personalised health care. Our aim is to work with our patients to achieve optimal health outcomes. We are also a teaching practice and are affiliated to St Barts and the Royal London Medical School.

We are encouraging patients to give their views about how the practice is doing e.g. what we are doing well, what we can do better and how the practice should change for the future.

We are a PMS (personal medical service) practice offering NHS and Private General Practice services to our patients.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Alert

Latest Updates

FACE MASKS AND COVERINGS

Throughout the pandemic Hornchurch Healthcare has strived to make the surgery as safe as possible for patients and staff.  We will continue to do so moving forwards and review our processes regularly.

Although the Government relaxed restrictions from July 19th, in line with NHS England guidance, we have not changed our policy.  Patients and staff must continue wearing face masks/coverings in the surgery.

Why?

  • There are still around 40,000 cases of Covid-19 in the UK daily and sadly we are still seeing our patients die from the infection.
  • Our waiting room is not very large and we do not want patients to catch Covid-19 from each other whilst waiting to be seen
  • Many of our patients are in high risk groups and we have a duty to protect them
  • If staff become unwell then we cannot see so many patients and waiting times will get longer

Sadly, our reception teams have been experiencing abuse on a daily basis from patients who do not want to wear a mask.  This is totally unacceptable.

It is a non-negotiable requirement to wear a mask in healthcare settings to protect others around you (unless you have a medical exemption).  Healthcare settings are high risk environments and your chance of sitting next to someone with the virus is much higher than in other places.

We will no longer tolerate anyone being rude, aggressive or abusive to our staff when asked to wear a mask.  We have a zero tolerance policy and will be sending warning letters to people who are not respectful to our team.

If the situation does not improve we will have no choice but to return to a locked door policy with buzzer entry.

We are sure you will understand that we need to keep the surgery as safe as we can for ALL of our patients and for our staff.  Thank you for your co-operation.

 

Recent blog post about types of appointments:

Info about Covid-19 vaccinations:

https://www.hornchurchhealthcare.co.uk/covid-19-vaccinations/

 

Hornchurch Healthcare Walking Group is restarting now we can meet outside again:

https://www.hornchurchhealthcare.co.uk/get-active/

 

We now have a social prescriber – find out more:

https://www.hornchurchhealthcare.co.uk/clinics-and-services/services/social-prescribing/

 

Patient Participation Group:

Prior to the start of the pandemic we had a small dedicated group of patient partners who met quarterly.  We would love to resume meetings but are still unable to do this face to face.  We are going to start to conduct virtual meetings and our inaugural meeting will be on 25th May at 1pm.  We are aware that this is not ideal for everyone but we feel your input is vital and we miss you! All our patients are welcome to join and it would be great to see some new faces.

 

Practice closed for training:

On the second Tuesday of every month we are closed for Havering-wide GP and nurse training.  There are increased appointments with the out of hours GP services to support you on those afternoons.  Please call NHS 111 if you need help when we are closed.

Next training dates 2pm – 6.30pm:

Tuesday 12th October

Tuesday 9th November